Terms and Conditions

Terms & Conditions Contractuo – Contract Lifecycle Management

Confidential and Proprietary. Copyright© by Contractuo Holding BV. All Rights Reserved. This document may not be reproduced for commercial purposes by any customer of Contractuo without explicit consent of Contractuo.


  1. Contents
  2. Introduction
  3. Changes
  4. Using Contractuo
  5. Payments & Cancellations
  6. Using our Platform & Services
  7. Third Party Applications & Devices
  8. User Generated Content
  9. Rights you grant us
  10. Service limitations and modifications
  11. Term and termination
  12. Indemnification, Governing Law & Jurisdiction


The following Terms & Conditions explain the legal rights of a party opening an account with Contractuo; explain the rights a legal person gives us when choosing to use Contractuo; describes some of the rules.

Contractuo provides a document management and legal relations platform and related services with social and interactive features as well as other products and services which may be added in the future. By signing up or otherwise using any of the Contractuo services, including all associated features and functionalities, websites and user interfaces associated you are entering into a binding contract with Contractuo Nederland B.V.

Your agreement with us includes these Terms and any other additional terms as discussed below. Once you choose a payment plan, you furthermore agree to the License Agreement as well as taking note of our GDPR compliance documentation.

You acknowledge that you have read and understood all of the agreements, and agree to be bound by them. If you do not agree, you should not use any of the Contractuo services or products.

In order to use the Contractuo Service and any other Product, you need to be 18 years or older and have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. You also promise that any registration information that you submit is true, accurate and complete and you agree to keep it that way at all times.


Occasionally we may make changes to this document. When we do, we will provide all active users with notice as appropriate under the circumstances by displaying a prominent notice within the platform or by sending an e-mail. In some cases, we may notify users in advance. If you do not agree with the changes, you may cancel or stop your subscription and close your account.

If you continue to use the services, you implicitly agree to the changes.

Using Contractuo

You can find a description of all functions, features and services on our website as well as in the payment plans and the user manuals. We furthermore explain all options available once you are signed-up. Certain functionalities are completely free of charge. Others require payment before you can access and use them. We may also offer special promotional plans, memberships, or services, including offerings of third-party products and/or services in conjunction with or through the Contractuo services. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered subscription plans and promotional offerings at any time in accordance with these Terms.

If you have signed up for a trial or a period at a reduced rate, we may withdraw or modify your Trial at any time without prior notice and with no liability, to the extent permitted under applicable law.

For all Trials, we require you to provide payment details. By providing these details you agree that we may automatically begin charging you for the Paid Subscription on the first day following the end of the Trail on a recurring monthly basis or another interval that we disclose in advance. If you do not wish to be charged, you must cancel the paid subscription before the end of the trial.

Payments & Cancellations

You may purchase a paid subscription by selecting the plan, the interval and giving a payment method. Contractuo may change the price for Paid Subscriptions, including recurring subscription fees from time to time and will communicate any price changes to you in advance and a way to accept or decline the changes. If you do not explicitly decline, you agree to the changes by your continued use of the services.

Unless your paid subscription has been purchased for a pre-paid period, your payment to Contractuo will automatically renew at the end of the applicable subscription period, unless you cancel it before then end of the then-current subscription period. The cancellation will take effect the day after the last day of the current subscription period. You data will not be removed for 30 days after cancellation to give you time to back-up any data from the platform.

Contractuo does not provide refunds or credits for any partial subscription periods due to administrative burden.

Using our Platform & Services

The Contractuo Services are the property of Contractuo companies. We grant you limited, non-exclusive, revocable permission to make use of it, and limited, non-exclusive, revocable permission to make commercial use of the content. This Access shall remain in effect until and unless terminated by you or by Contractuo. You promise and agree that you are using it for your own commercial purposes and will not redistribute or transfer content.

The Contractuo software and the content are not sold or transferred to you, and Contractuo retains ownership of all of its applications, software, platform, content and services.

All Contractuo trademarks, service marks, trade names, logos, domain names, and any other feature of the brand are the sole property of Contractuo.

You agree to abide by our guidelines and not to use Contractuo for illicit or otherwise illegal purposes.

Third Party Applications & Devices

The Contractuo service is integrated with or may otherwise interact with third party applications, websites, service and hardware. Aforementioned may have their own terms and conditions of use and privacy policies and your use of these will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Contractuo does not endorse and is not responsible or liable for the behaviour, features or content of any of the aforementioned.

User Generated Content

Contractuo users may upload, or otherwise contribute content to the platform and/or its services. For the avoidance of doubt, this “User Content” includes any such content posted to the community forums as well as any other part of the services.

You promise that, with respect to any User Content posted, you own or have the right to post and the content is not in violation of any other laws or regulations, intellectual property, publicity, personality or other rights.

Contractuo may, but has no obligation to, monitor, review, or edit content. In all cases, Contractuo reserves the right to remove or disable access for any good reason without prior notification to you or another third party.

You are solely responsible for all User Content that you post. Contractuo is not responsible for User Content nor does it endorse any opinion contained therein. You furthermore agree that if anyone brings a claim against Contractuo related to User Content that you post, then, to the extent permissible under local law, you will indemnify and hold Contractuo harmless from and against all damages, losses, and expenses of any kind including reasonable attorney fees and costs arising out of such claim.

Rights you grant us

In consideration for the rights granted to you under the Agreement(s), you grant us the right to allow Contractuo to use the processor, bandwidth, and storage on your device in order to facilitate the operation of the services; you furthermore grant the right to us to provide advertising and other information to you, if Contractuo so wishes, and finally, to allow our business partners to do the same. In any part of the services, the content you access, including its selection and placement, may be influenced by commercial considerations, including our agreements with third parties.

Some content licensed by, provided to, created by or otherwise made available by Contractuo may contain advertising as part of the content. The service makes such content to available to you unmodified.

If you provide feedback, ideas or suggestions to Contractuo in connection with the services, you acknowledge that the feedback is not confidential and you authorize Contractuo to use that feedback without restriction and without payment to you.

You grant Contractuo a non-exclusive, transferable, sub-licensable, royalty-free, perpetual, irrevocable, fully paid, worldwide license to use, reproduce, make available, publish, translate, modify, create derivative works from, and distribute any of your user content in connection with the platform and services through any medium, whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all your own data.

Contractuo respects intellectual property rights and expects you to do the same. A few rules are to be followed when using the platform, its content and the services. You must follow these rules. The following is not permitted for any reason:

  1. Copying, redistributing, reproducing or transferring any part of the services and or content which is not expressly permitted under the Agreement.
  2. Reverse-engineering, decompiling, disassembling, modifying, or creating derivative works of the platform or services.
  3. Selling, renting, sublicensing or leasing any part of the platform or services.
  4. Removing or altering any copyright, trademark, or other intellectual property notices contained.
  5. Providing your password to any other person or using any other person’s username and password.
  6. Crawling the platform and service or otherwise using an automated means to view, access or collect information.
  7. Selling user accounts, or otherwise accepting or offering to accept any compensation to influence the service.

You acknowledge and agree that posting any User Content that violates these guidelines may result in immediate termination or suspension of your account.

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including unauthorized use) of your username and password. If any of the aforementioned data is lost, stolen or if you believe there was unauthorized access to your account, you must notify us immediately and change your password as soon as possible.

Service limitations and modifications

Contractuo will make reasonable efforts to keep the service operational. However, certain technical difficulties, maintenance or testing, or updates required to reflect changes may, from time to time, result in temporary interruptions. Contractuo reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features with advance notice. Contractuo will refund fees if you have paid for specifics.

Term and termination

The Agreements will continue to apply to you until terminated by either you or Contractuo. However, you acknowledge and agree that the perpetual license granted by you in relation to User Content, including feedback, is irrevocable and will therefore continue after expiry or termination of any of the Agreements for any reason. Contractuo may terminate the Agreements or suspend your access to the service at any time, including in the event of your actual or suspected unauthorized used of the service and/or content. If you or Contractuo terminates the Agreements, or if we suspend your access, you agree that Contractuo has no liability to you and will not refund any fees already paid. Contractuo will, however, make available to you all of your data by means of export.

You may terminate the agreement at any time through the platform.

Please note that certain aspects of your use of the Contractuo Services may be governed by additional agreements. To the extent that there is any irreconcilable conflict between any additional terms and these terms, the additional terms shall prevail.

Unless otherwise stated, should any provision of the Agreements be held invalid or unenforceable, such invalidity or enforceability shall not in any manner affect the remaining provisions of the agreements. Any failure by Contractuo or any third party to enforce the Agreements or any provision thereof shall not waive the right to do so in the future.

Indemnification, Governing Law & Jurisdiction

You agree to indemnify and hold Contractuo harmless from and against all damages, losses, and expenses of any kind arising out of or related to your breach of the Agreements; user content you post or otherwise contribute; any activity in which you engage on or through the service; and your violation of any law or the rights of a third party.

The Agreements are subject to the laws of the Netherlands. Furthermore, you and Contractuo agree to the jurisdiction of the Netherlands to resolve any dispute, claim, or controversy that related to or arises in connection with the Agreements and is not subject to mandatory arbitration.